Terms of service

Last Updated: May 2, 2026

Overview

This website is owned, managed, and operated by OxBlood (“we”, “us”, “our”). Throughout the site, the terms “OxBlood”, “we”, “us” and “our” refer to Oxblood India.

OxBlood India offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”). These terms apply to all users of the site, including, without limitation, browsers, vendors, customers, merchants, and/or contributors of content.

If you do not agree to these Terms, you may not access the website or use our Services.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform to sell our products and services.

Section 1 - Online Store Terms

  • By agreeing to these Terms, you confirm that you are at least the age of majority in your state of residence, or that you are the age of majority and have given consent for your minor dependents to use this site.
  • You may not use our products for any illegal or unauthorised purpose.
  • You must not transmit any harmful code, malware, or viruses.
  • A breach of these Terms may result in termination of your Services.

Section 2 - General Conditions

  • We reserve the right to refuse service to anyone, for any reason, at any time.
  • You understand that your non-financial content may be transferred over networks in unencrypted form.
  • Credit card and payment information is always encrypted during transfer over networks.
  • You agree not to reproduce, copy, resell or exploit any portion of the Service without our written permission.

Section 3 – Accuracy of Information

  • We are not responsible if information on this site is not accurate, complete, or up to date.
  • Policy pages such as Terms & Conditions, Return Policy, Shipping Policy, and Privacy Policy will mention the date of the last update at the top.

Section 4 - Modifications to Service & Prices

  • Prices are subject to change without notice.
  • We reserve the right to modify or discontinue any product or service without notice.
  • We are not liable for any modification, price change, or discontinuation.

Section 5 - Products

  • Certain products may be available exclusively online with limited quantities.
  • Colors and product images are displayed as accurately as possible, but we cannot guarantee your device’s display accuracy.
  • We reserve the right to limit sales to specific people, regions, or jurisdictions within India.
  • Product descriptions, pricing, and availability are subject to change without notice.

Section 6 - Billing & Account Information

  • We may refuse or cancel any order at our sole discretion.
  • Orders may be limited by customer account, payment method, or shipping address.
  • You agree to provide accurate, complete, and updated account and purchase information.
  • Payments are processed securely via PayU or Razorpay.

For more details, please review our Refund & Return Policy.

Section 7 - Shipping

  • Orders are fulfilled and shipped via Shiprocket and its courier partners.
  • Delivery timelines are estimates only and may vary depending on location and logistics.

Section 8 - Third-Party Tools & Links

  • We may provide access to third-party tools and websites (e.g., payment gateways, tracking).
  • These are provided “as is” and without warranties.
  • We are not responsible for third-party websites, policies, or practices.

Section 9 - User Content

  • You may not post unlawful, abusive, defamatory, or harmful content.
  • We reserve the right to remove or edit user-submitted content at our discretion.

Section 10 - Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

Section 11 - Errors & Omissions

We reserve the right to correct errors, inaccuracies, or omissions (including pricing, descriptions, promotions, or availability) without prior notice.

Section 12 - Prohibited Uses

You are prohibited from using the site or its content for:

  • unlawful purposes,
  • violating laws of India,
  • infringing intellectual property rights,
  • harassment or abuse,
  • uploading harmful code,
  • misleading or fraudulent activity.

We may terminate your access if prohibited use is detected.

Section 13 - Disclaimer of Warranties & Limitation of Liability

  • We do not guarantee uninterrupted, timely, secure, or error-free service.
  • We do not warrant that product quality will meet your expectations.
  • To the fullest extent permitted by law, OxBlood is not liable for any damages resulting from the use of our service.

Section 14 – Indemnification

You agree to indemnify, defend, and hold harmless OxBlood, its directors, officers, employees, affiliates, partners, contractors, service providers, and licensors from any claims or demands arising out of your breach of these Terms.

Section 15 – Severability

If any provision of these Terms is deemed unlawful, void, or unenforceable, the remaining provisions shall remain enforceable.

Section 16 - Termination

These Terms remain effective unless terminated by either party. You may terminate by notifying us that you no longer wish to use our Services. We may terminate if we believe you failed to comply with these Terms.

Section 17 - Governing Law

These Terms and any separate agreements shall be governed by and construed in accordance with the laws of India.

Section 18 - Contact Information

For questions about these Terms, please contact us at:

OxBlood
Delhi Road, Meerut, Uttar Pradesh, 250002, India
Email: support@oxblood.in